How a tiny slip can lead to big delays
A tiny slip can lead to big delays. Late yesterday evening, I had to go from the Courtyard in Foster City to the Marriott in San Mateo, a distance of only 3.3 miles according to Google Maps (http://g.co/maps/2bry9). I made one wrong turn in the dark and the 3.3 mile trip suddenly ballooned into a 22.8 mile trip (http://g.co/maps/ae7sq). Zoom out a bit in Google Maps to get a better picture. Not funny, if I only say so myself.
Notes to self for the next major production change:
- Entertain the team with the above anecdote.
- Check if we are using an SOP (Standard Operating Procedure).
- Check if the person executing the SOP has practiced it.
- Check if there is ample slack time in the change window.